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episodes

Money Matters: Accountant Answers (Part 1)

Did you know that every decision you make in your business has tax consequences? What’s the difference between a hustle and a legitimate business? How do you track your cash flow? Take control of your finances by learning how a certified public accountant can inform and guide you in the first of our 2-part episode with Desarie Anderson, CPA, EA. Published Sep 21, 2020.

Industry Forecast: Dark Clouds or Silver Linings?

Missing beauty shows and educational events? Feeling anxious about the holiday season and the future of your salon? In one of our most personal episodes ever, we describe how these new circumstances affect our old routines. While planning ahead may seem futile, we’re working to manage our expectations and benefit from opportunities that would not have existed otherwise. Published Sep 14, 2020.

Government Affairs: Get Involved

Will Congress give the beauty industry any economic relief? What actions can we take to make a difference at the state and federal levels? From tracking legislation to exercising our right to vote, we have opportunities to influence the direction of our government and the future of our industry. We welcome back Myra Reddy, Director of Government Affairs and Industry Relations for the Professional Beauty Association. Published Sep 7, 2020.

The Dresscode Project: Beauty Has No Gender

Does your salon still charge different prices based on gender? What does your salon culture communicate about your values? As we examine traditions of the past, salon owners take the necessary steps to be more welcoming, inclusive, and accessible for clients of all gender identities. Our guest Kristin Rankin shares the mission of The Dresscode Project to promote gender-affirming salons. Published Aug 31, 2020.

Re-Lease Me: Salon & Booth Rental Contracts

How do you renegotiate an existing lease? What happens if you can’t afford your rent, or your business closes? Because a contract defines the terms and limits your options, any change in your circumstances has significant legal and financial implications. Attorney Amy Toepper explains best practices for salon owners and booth renters when reviewing leases, ideally before you sign, but even afterwards. Published Aug 24, 2020.

Filling the Leadership Void: A Call to Action

What direction will the industry take and who will lead us? How do we ensure that those we elevate deserve our trust? When the responsibility for our actions falls on us individually, following the advice of unqualified leaders has never been so risky. Difficult choices lie ahead for all of us. The launch of Outgrowth Insiders ensures we’re taking a big step toward the future, together. Published Aug 17, 2020.

State Board: Straight From the Source

Still waiting for your state board to advocate for the industry? Wondering who actually writes the rules? Searching for a way to have your voice heard? Limited understanding of how state governments function restricts our ability to meaningfully engage in the process. For answers to all of these questions, we go directly to the source in our interview with Kristy Underwood, the Executive Officer of California’s Board of Barbering and Cosmetology which regulates the largest population of beauty licensees in the country. Published Aug 10, 2020.

Clean Hands, Safe Salons (Part 4)

Is operating outdoors safe? How do we avoid another shutdown of our salons? Where do we belong in the reopening timeline? In Part 4 of our popular series Clean Hands, Safe Salons, Leslie Roste, BSN, RN, of Barbicide, updates best practices and cautions against complacency in our fight against COVID and deregulation. We also tease a big announcement for Outgrowth listeners. Published Aug 3, 2020.

The Luxury Lie: Famous Salons with Infamous Practices

With branded products, trendy furnishings, and aspirational marketing, luxury salons occupy an enviable position in the beauty industry. But from the perspective of actual service providers, abusive behavior from salon owners, managers and clients makes their position not just unpleasant, but unacceptable. Editorial manicurist Gracie J describes her experiences dealing with discrimination and exploitation while working in famous NYC salons. Published July 27, 2020.

Salon Policies: No Show? No Problem!

How do you handle no shows, late cancellations, and other undesirable behaviors? Confront your fears and insecurity, not your clients, before problems arise. Salon policies cannot protect your businesses without careful planning, clear communication, and consistent enforcement. Published July 20, 2020.

Outside Influence: Speak For Yourself

Want more influence over how the government controls the beauty industry? Disappointed that no one listens to your concerns? There’s much more to creating change than just sharing your opinions. We introduce 5 simple steps you can follow to get involved in advocacy and ensure that your interests are served. Published July 13, 2020.

Body of Work: A Pain in the Neck?

Feeling the aches and pains of returning to work? Want to prevent discomfort and injuries? Improving the relationship between our bodies and our salon environments takes time and investment. Sara Taylor Eggleston, a professional disability management specialist and founder of Structured Health Resources, describes her proactive approach to ergonomics. Published July 6, 2020.

service pricing graphic for salons

Pricing for Safety: What Can You Afford?

Can you meet new safety requirements without raising your prices? Will your business be profitable and sustainable after reopening? From increased product costs to decreased capacity, every aspect of our salon businesses has been impacted. When everything has changed, these questions can’t be answered until we do the math for ourselves. Published June 29, 2020.

Race & Inclusivity in Beauty & Beyond

If talking about racism makes us feel uncomfortable, it’s because we have been too comfortable with injustice. The time to take a stand for racial equality is long overdue. We must seek to understand, listen, and do more. Our guests Shauna and Angel of DINKS Podcast speak from their experiences as Black women, sharing their thoughts and feelings in a revealing conversation about representation, accountability, and political action. Published June 22, 2020.

Government Affairs: Protecting Beauty Pros

Who speaks for beauty pros? How do we ensure the government understands our needs? Do we have to file a lawsuit to protect our industry and make any progress? In our insightful discussion with Myra Reddy of the Professional Beauty Association, she explains how a collaborative approach to the legislative process gives voice to members, promotes their best interests, and influences policies and regulations at the state and federal levels. Published June 15, 2020.

Clean Hands, Safe Salons (Part 3)

Is blow drying safe? Do partitions and UV sterilizers actually work? In the absence of federal guidance, every state has taken its own path to reopening salons. Our new extended interview with Leslie Roste, BSN, RN, the Director of Education for Barbicide, covers the most controversial issues in Part 3 of our series. Published June 8, 2020.

Re-Open to Interpretation: Guidelines or Suggestions?

How should beauty pros interpret industry guidelines when it’s not clear what’s recommended and what's actually required? Guidelines were meant to make the process of reopening our businesses as safe as possible, but instead, they’ve often been confusing. Published June 1, 2020.

Salon Reopening Guidelines: What's Next

What will be required when salons open? Who makes those decisions? We talk about why state boards haven’t done more, how individual beauty professionals will respond, and what we expect will happen next. Published May 25, 2020.

Affordable Legal Advice for Beauty Pros (Finally!)

Guest Amy Toepper, the Founder and CEO of Legal In A Box, will explain how expert advice can be accessible and affordable. Published May 18, 2020.

Exclusions Apply: What Your Liability Insurance Won't Cover (Part 2)

Part 2 of our conversation about professional liability insurance with Tracy Donley, the Executive Director of Associated Skin Care Professionals. Published May 11, 2020.

Exclusions Apply: What Your Liability Insurance Won’t Cover (Part 1)

Our guest Tracy Donley, the Executive Director of Associated Skin Care Professionals, has all of the answers on insurance in this 2 part episode. Published May 4, 2020.

Industry in Crisis: Is Organizing a Union the Answer?

Our guest Luis Gomez of Workers United NY/NJ describes efforts to improve conditions for the most vulnerable workers in the beauty industry. Published April 27, 2020.

Petitions, Partitions, & PPE

How much damage will we do to our industry as a result of impatience, questionable decisions, and non-compliance? Published April 20, 2020.

Communicating with Clients & Landlords

We offer our take on how to communicate with clients (including those requesting services!) and landlords expecting rent when we’re not allowed to work. Published April 13, 2020.

Clean Hands, Safe Salons (Part 2)

We continue our conversation with infection control expert Leslie Roste, BSN, RN. As Director of Education for BlueCo Brands, Leslie previews Barbicide’s new back-to-work plan with specific recommendations for preparing our salons. Published April 6, 2020.

No One Called for Yelp

We react to the news that Yelp, in partnership with GoFundMe, created fundraising campaigns as “COVID-19 Small Business Relief” on behalf of businesses without prior consent. Published March 30, 2020.

Clean Hands, Safe Salons (Part 1)

With a renewed focus on infection control in the beauty industry, we welcome Leslie Roste, RN, BSN, our first-ever guest. Leslie gives practical advice and her expert opinions on a range of topics. Published March 23, 2020.

Coping with Coronavirus

As we face disruption in our beauty businesses due to the coronavirus pandemic, we suggest ways to be productive even when we cannot provide services directly to clients. Published March 16, 2020.

Live From New York

What should have been an exciting show weekend in New York City was upended when the organizers cancelled due to the coronavirus. What happens next? We answer your questions about exchanging follows on Instagram and including prices in your brochure. Published March 9, 2020.

Deregulation - What's the Big Deal?

Licensing deregulation is a real threat to the professional beauty industry. Why is it happening and what recourse do you have to stop it? Published February 29, 2020.

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